Return Policy - Slozarinkrex

Last updated:

30-Day Money-Back Guarantee

At Slozarinkrex, we are committed to providing high-quality 3D modeling courses. We offer a 30-day money-back guarantee on all course purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date.

Eligibility for Refund

To be eligible for a refund, you must:

Request the refund within 30 days of your original purchase date
Provide your order number or purchase confirmation email
Have not completed more than 50% of the course content
Not have violated our Terms of Use or engaged in any fraudulent activity

How to Request a Refund

To request a refund, please contact us using one of the following methods:

Email: Send an email to help@slozarinkrex.cv with the subject line "Refund Request" and include your order number, purchase date, and reason for the refund request.
Phone: Call us at +1 832 303 1747 during business hours (Mon-Fri, 9:00 AM - 6:00 PM CST).
Contact Form: Use our contact form and select "Refund Request" as the subject.

Please allow 5-10 business days for your refund to be processed once your request has been approved.

Refund Processing

Once your refund request is approved:

Refunds will be issued to the original payment method used for the purchase
Processing time may vary depending on your payment provider (typically 5-10 business days)
You will receive an email confirmation once the refund has been processed
Upon refund, your access to the course materials will be revoked

Non-Refundable Items

The following items are not eligible for refunds:

Courses that have been completed (more than 50% of content accessed)
Refund requests made after 30 days from the purchase date
Courses purchased during special promotional periods where refunds are explicitly excluded
Any additional services or products purchased separately (unless otherwise stated)

Course Access After Refund

Once a refund is processed, you will immediately lose access to:

All course video content
Downloadable resources and project files
Community forum access
Instructor support and feedback
Any certificates of completion

Partial Refunds

In certain circumstances, we may offer partial refunds at our discretion. This may include situations where:

Technical issues prevented you from accessing the course for an extended period
Significant course content was unavailable or defective
Other extenuating circumstances that we determine warrant a partial refund

Chargebacks

If you are not satisfied with your purchase, we encourage you to contact us directly to resolve the issue before initiating a chargeback with your credit card company. Chargebacks can result in additional fees and may affect your ability to make future purchases. We are committed to resolving all customer concerns fairly and promptly.

Cancellation Policy

Since our courses are delivered digitally and provide immediate access upon purchase, there is no cancellation process. If you wish to discontinue using our services, you may simply stop accessing the course materials. However, you may be eligible for a refund if you meet the criteria outlined in this policy.

Special Circumstances

We understand that special circumstances may arise. If you believe your situation warrants special consideration, please contact us directly. We will review each case individually and work with you to find a fair resolution.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Any changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Return Policy or need to request a refund, please contact us:

Email: help@slozarinkrex.cv
Phone: +1 832 303 1747
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CST
Address: 2535 Pepperidge Dr, Katy, TX 77494, United States

You may also visit our contact page for additional ways to reach us.

Additional Information

This Return Policy should be read in conjunction with our Terms of Use. In the event of any conflict between this Return Policy and our Terms of Use, the Terms of Use shall prevail.